In the 3 years of our existence, the WooTeam has grown from 3 (the initial co-founders) to 9. Every time we hired a new member to join the team we did so for a different reason, and we’ve come to accept that there’s no exact science in terms of getting the timing right in hiring decisions.
In our experience though there’s two considerations you need to take into account when thinking of expanding your team:
- In anticipation of capacity or growth. This strategy dictates that you’ll hire new employees before you actually need them, but you’re either expecting your business to grow in that direction (due to the pull by your existing customer base) or you’ve decided to branch out as part of an organic process.
- Already lacking capacity or skills. The difference being here that you are being more reactive and you only grow the team when you currently lack the added capacity, or additional skills.
The first approach is obviously less organic and more risky, as you are taking on new employees – and the overhead expenses associated with that – before you actually need them and you may end up not fully utilizing their capacity anyway. The alternative is to wait, grow your team more organically and tweak it as your business requirements. This more reactive approach though puts you at risk of missing the boat on an opportunity that comes along and passes before you can find a new team member (this is obviously compounded when you can’t find the right skills in the short term).
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As we continue to grow and release more and more themes so does our support queries in the forums. We have a dedicated team of great Woo Ninjas, but we are looking for one particular ninja who can dedicate a bit more time to our forums. We are wanting someone who will check the forums every few hours during office hours, and check in once on the weekend too. They will be responsible for answering woo users queries and the general day to day administration of the forums.
