We’re extremely excited to announce that since last Friday, WooThemes has been rocking out on a brand-new server sponsored by the awesome RSAWeb. It’s been a while coming, but things finally fell into place last week, which allowed us to switch to a new, improved server.
Part of the excitement however comes with a sense of humility, as we need to apologize for the downtime we have suffered in August & September (and even with this downtime, we managed to record two record months in terms of traffic; so thanks has got to go out to all of you for your patience!). The downtime has definitely been part of the reason for us switching to a new server and we’re hoping that you will love the speed & stability of the new server.
So we’d really like to thank Fused Network for bringing us here, as they’ve been a vital cog in our journey up until this point. There is no doubt they are a top-notch hosting provider and they remain highly recommended to our users. Part of our problem was the fact that we were in completely different time zones and although support was fast and efficient there was still times when we needed support at 3am state side.
As for RSAWeb… they are a South African based hosting company, with servers both locally and in the US. The huge advantage is that we know these guys personally and can pick up the phone to speak to them whenever we want. We’ve been impressed by their ideas in terms of optimizing our server and whilst there are definitely still a few kinks to be worked out, we’re sure that within a week or so, we’ll be rocking a super-optimized server. We also plan on working with RSAWeb on some new web hosting packages that will integrate seamlessly with your WooThemes account. Whilst there is currently no timeline on this, we hope to make this available early 2010.
So again – thanks for all the patience and support during the last couple of months. We do however hope that downtime is something of the past now and that your experience on WooThemes going forward will include super-fast browsing! 
